History of Illness:
If you have exhibited any signs of illness (including but not limited to: sneezing, coughing, fever, chills, sore throat, or loss of taste and/or smell) please do not come into the clinic until you are symptom-free for at least 3 weeks. If you have tested positive for COVID-19, please call us before scheduling an appointment (212-302-0141).
We have adjusted our check-in procedures to eliminate as many potential contact points as possible. This begins when you enter our clinics, where our first directive is for all employees and patients to immediately wash their hands with anti-bacterial soap. Next, we ask that any incoming patient remain at least 6 feet away from any other patient that may still be currently receiving treatment, either by staying in the waiting room or coming back at a pre-determined time. To ensure this process goes smoothly, we will be adhering to stricter start and end times for patient’s appointments. Therefore, we ask that all patients arrive as close to their start time as possible and all appointments will end promptly.
Non-Touch Digital Thermometers:
Running a fever is a proven symptom of an immune response. When entering our clinics, we now insist that both employees and patients allow us to perform a non-touch digital temperature scan. This is a non-invasive method to determine body temperature by scanning the device over the forehead. Once a temperature reading is verified under 100.4 F without the recent ingestion of fever-reducing medications, patients and employees may enter the clinic. This reduces our collective exposure to potential infection within our environment.
One-on-One Care and Social Distancing:
At Lifestyle Physical Therapy, we have always found that one-on-one treatment is the most effective form of care for our patients. It is important now more than ever to continue with this practice as it will help us keep the clinics from being crowded. By maintaining only one patient per therapist, we are ensuring that the clinic will always have a low patient volume, thus allowing us to continue with the 6 feet social distancing mandate between patients.
Masks and Gloves:
Per recommendations from the CDC, our employees are using masks and gloves during treatment. We ask our patients to use a face mask or covering when entering our clinic for treatment. This measure helps slow the spread of viral components that may be shared by speaking, coughing, or sneezing. In addition, gloves will be provided to patients when using shared equipment. If you are not able to obtain a mask or face covering, please call or consult with our office staff before entering the clinic.
High Traffic Touchpoints:
High-traffic touchpoints such as door handles, light switches, and sink faucets are wiped down several times per day with an anti-viral disinfectant. Our rehab equipment and treatment tables are disinfected after every use between patients. In addition, all pillowcases and towels are changed between patients.
We support and follow mandates issued by our local and federal agencies. We are regularly adapting our operations according to the safeguards they outline as best practices. As an essential healthcare service, we understand it is our obligation to abide by the highest levels of sanitation and safety standards and maintain up-to-date as the situation evolves.